Empyreal November Updates
Thanks for your patience! We’re handling issues that pop up as we speak. So, here’s the update:
USA/Asia - Shipping the games has begun for backers who did not get the Deluxe Edition of the game. A shipment containing the Deluxe Edition orders has been delayed due to a clerical error on the part of our shipper. That’s resolved now and things should move forward soon. While these kinds of delays are out of our hands, we’ll make sure to keep you informed and work continuously to get you your games.
Canada - Shipping in Canada will begin once those missing Deluxe Editions mentioned up above arrive. We’ll keep you updated regarding this as well, but we expect things to reach you sometime this month, barring any major winter storms.
EU/UK/AU - The games should have already been sent out or arrived at your home. If you have not received your game or have not received any tracking, I would suggest that you send us a message on our contact form here: www.level99games.com/contact-us . We want to make sure that you’re satisfied with the game you’ve got, so if you have any concerns, shoot us a message and we’ll try to make things right.
That’s it for this month’s update! Thanks for your patience and support on this project! Keep an eye on here for further updates regarding fulfillment.
Thanks so much for supporting this project, and we hope that those of you who have received Empyreal so far are enjoying it! For the rest of us, it won’t be much longer.